Service Robotics Market

Market Definition

Service robotics refers to autonomous or semi-autonomous robotic systems designed to perform useful tasks for humans, excluding industrial automation applications. The market encompasses personal and professional service robots integrated with advanced technologies such as Artificial Intelligence (AI), machine vision, and sensors, supporting functions across sectors like healthcare, logistics, agriculture, defense, and domestic assistance. 

The scope includes hardware, software, and services related to mobile, stationary, and wearable robots used for cleaning, surgery, delivery, surveillance, and more. The report provides a comprehensive analysis of key drivers, emerging trends, and the competitive landscape expected to influence the market over the forecast period. 

Service Robotics Market Overview

The global service robotics market size was valued at USD 45.91 billion in 2024 and is projected to grow from USD 51.42 billion in 2025 to USD 125.75 billion by 2032, exhibiting a CAGR of 13.63% during the forecast period. The market growth is attributed to increased public–private collaborations and national R&D programs focused on advancing intelligent automation, alongside the rising adoption of robotics in healthcare settings to enhance precision, efficiency, and patient outcomes.

Major companies operating in the service robotics industry are Intuitive Surgical, DJI, Daifuku Co., Ltd., iRobot Corporation, Kongsberg Precision Cutting Systems, SoftBank Robotics America, Inc., DeLaval, XAG Co., Ltd., LG Electronics, Blue Ocean Robotics, Starship Technologies, Diligent Robotics Inc., AMP, Lely, and Stryker.

The growing e-commerce sector is boosting the demand for warehouse and delivery automation, driving the rapid adoption of service robotics. As online retail transactions increase, businesses are compelled to enhance order fulfillment efficiency, ensure real-time inventory tracking, and enable faster last-mile delivery, which leads to greater reliance on autonomous mobile robots, robotic arms, and delivery drones. This encompasses robotic systems deployed in logistics hubs for high-precision sorting, picking, and transporting tasks while minimizing operational costs.

Consequently, service robotics providers are aligning product innovations with these evolving logistics requirements by integrating AI, computer vision, and advanced sensor technologies to streamline warehouse functions. Moreover, manufacturers are forming strategic partnerships with e-commerce companies to deliver scalable robotics platforms that adapt to dynamic distribution environments. 

These developments are enabling faster delivery cycles and improved customer satisfaction, establishing robotics as a core component of digital retail operations. As robotics solutions continue advancing to meet complex logistical demands, the market is anticipated to register sustained expansion driven by persistent growth in e-commerce.

• In May 2025, Veho partnered with RIVR to deploy AI-powered wheeled-legged delivery robots in Austin, addressing last-yard delivery inefficiencies. This strategic move reflects the growing reliance on service robotics to streamline urban logistics, driven by surging e-commerce demand and the need for scalable, automated last-mile delivery solutions.

Key Highlights:

1. The service robotics industry size was valued at USD 45.91 billion in 2024.
2. The market is projected to grow at a CAGR of 13.63% from 2025 to 2032.
3. North America held a market share of 34.15% in 2024, with a valuation of USD 15.68 billion.
4. The ground-based segment garnered USD 30.85 billion in revenue in 2024.
5. The hardware segment is expected to reach USD 97.10 billion by 2032.
6. The professional robots segment secured the largest revenue share of 71.20% in 2024.
7. The entertainment/education segment is poised for a robust CAGR of 16.50% through the forecast period.
8. The market in Asia Pacific is anticipated to grow at a CAGR of 14.52% during the forecast period.

Market Driver

Government Initiatives and R&D Funding Accelerating Service Robotics Innovation

Government support and funding for automation and robotics Research and Development (R&D) programs is accelerating the advancement and adoption of service robotics across industries. 

Governments are facilitating technological breakthroughs while strengthening domestic automation capabilities through national innovation missions, strategic public–private collaborations, and targeted R&D grants. These initiatives aim to improve operational efficiency in sectors such as healthcare, logistics, agriculture, and defense by promoting intelligent robotics systems and next-generation automation solutions.

Consequently, robotics manufacturers and solution providers are aligning with government-led programs and forming research alliances to access funding, co-develop advanced prototypes, and fast-track regulatory compliance. 

They are also investing in Artificial Intelligence (AI)-enabled robotics by utilizing public grants to enhance system intelligence, mobility, and safety features. This synchronized effort between public institutions and private stakeholders is driving large-scale innovation, fueling deployment rates, and reinforcing the global expansion of the market.

• In April 2024, the U.S. National Science Foundation (NSF) and USDA’s National Institute of Food and Agriculture (NIFA) jointly issued a Dear Colleague Letter to promote proposals focused on foundational robotics research for agriculture. This move highlights strategic federal backing to accelerate automation innovation through cross-disciplinary research investments.

Market Challenge

High Upfront Costs Limiting Market Penetration

One of the key challenges in the service robotics market is the high initial cost of deployment, which includes expenses related to hardware, software integration, and customization. This acts as a significant entry barrier for small and medium-sized enterprises, limiting widespread adoption across price-sensitive industries. Moreover, the high cost often delays return on investment, deterring businesses from adopting robotics-based automation solutions in non-critical operations.

Manufacturers are increasingly shifting toward modular designs and scalable platforms that reduce upfront costs while offering flexibility in functionality. Several vendors are also introducing robotics-as-a-service (RaaS) models, enabling businesses to access advanced robotics solutions through subscription-based pricing. 

Collaborative partnerships with system integrators and value-added resellers are being established to streamline implementation and lower integration expenses, thereby enhancing market accessibility.

Market Trend

Integration of Robotics in Healthcare

The adoption of robotics in healthcare is emerging as a key trend in the service robotics market, as medical institutions increasingly implement surgical robots, rehabilitation devices, and eldercare solutions across various clinical settings. As healthcare systems strive to improve precision, efficiency, and patient care, robotic technologies are being integrated to enhance surgical outcomes, support recovery through physical therapy, and assist in elderly care. 

The growing need for scalable and consistent healthcare solutions is accelerating this transition. This trend is transforming traditional care delivery frameworks and fostering innovation, while paving the way for sustainable market growth through the adoption of advanced, technology-enabled healthcare solutions. 

• In February 2024, CMR Surgical launched vLimeLite, an integrated fluorescence imaging system designed for use with Versius Plus, the latest version of its surgical robot. vLimeLite enables enhanced visualization of ICG (Indocyanine Green), allowing surgeons to assess blood flow, tissue perfusion, and biliary anatomy with customizable viewing modes and color options. This development reflects the growing adoption of surgical robotics in healthcare, aimed at improving intraoperative precision and supporting advanced minimally invasive procedures.

Service Robotics Market Report Snapshot

Market Segmentation:

• By Environment (Ground-based, Aerial, and Marine): The ground-based segment earned USD 30.85 billion in 2024, due to its widespread applicability across sectors such as logistics, healthcare, agriculture, and hospitality, driven by high operational efficiency, mobility, and ease of integration into existing infrastructure.
• By Component (Hardware, and Software): The hardware segment held 78.50% share of the market in 2024, due to the inclusion of critical components such as sensors, actuators, control systems, and power units, which are fundamental to robotic operations and represent a significant portion of the overall system cost.
• By Type (Professional Robots, and Personal Robots): The professional robots segment is projected to reach USD 86.42 billion by 2032, owing to rising demand across industries such as healthcare, logistics, defense, and agriculture, where advanced automation solutions are essential for improving efficiency, precision, and operational productivity.
• By Application (Logistics, Domestic/Household, Medical & Healthcare, Defense & Security, Underwater (ROVs, AUVs), and Entertainment/Education): The logistics segment earned USD 15.10 billion in 2024, due to the increasing adoption of automated robots for warehouse management, inventory handling, and last-mile delivery, driven by the rapid growth of e-commerce and the need for faster, cost-efficient logistics operations.

Service Robotics Market Regional Analysis

Based on region, the market has been classified into North America, Europe, Asia Pacific, Middle East & Africa, and South America.

North America service robotics market share stood at around 34.15% in 2024, with a valuation of USD 15.68 billion. This dominance is attributed to robust government support and funding, as national initiatives and targeted R&D grants drive robotics innovation across sectors. These measures strengthen research capabilities and accelerate technological advancements across industrial, healthcare, defense, and logistics domains. 

Moreover, collaborative programs between federal agencies, research institutions, and private enterprises ensure focused development of service robotics, while aligning with national priorities. Furthermore, continuous financial backing and structured policy implementation enhance production capacity and foster large-scale deployment. 

As a result, this sustained ecosystem of innovation and application enables higher adoption rates, greater commercialization potential, and broader integration across key industries, thereby positioning North America as the leading region in the market.

• In March 2024, the U.S. Department of Defense awarded an additional USD 32 million grant to the Advanced Robotics for Manufacturing (ARM) Institute, part of the manufacturing USA network, under its advanced research in science and engineering program. Such federal investments reinforce national leadership in robotics innovation.

The service robotics industry in Asia Pacific is poised for significant growth at a robust CAGR of 14.52% over the forecast period. This growth is attributed to the expanding healthcare infrastructure, as the rising number of hospitals and surgical centers across Asia Pacific is consequently accelerating the demand for medical and rehabilitation robots. 

Moreover, rapid investments in advanced care facilities are enabling the integration of robotic solutions to improve surgical precision, patient recovery, and operational efficiency. Furthermore, increasing healthcare expenditure across emerging economies is supporting the adoption of automated systems to handle growing patient volumes. 

Government-led initiatives aimed at modernizing healthcare delivery are promoting large-scale deployment of service robots in clinical settings, thereby positioning Asia Pacific as the fastest-growing region in the market.

Regulatory Frameworks

• In the U.S., the Food and Drug Administration (FDA), through its Center for Devices and Radiological Health (CDRH), regulates healthcare service robots as Class I–III medical devices, requiring Premarket Approval (PMA) or 510(k) clearance and ongoing post-market surveillance.
• In China, the Ministry of Industry and Information Technology (MIIT) spearheads the development and regulation of the robotics sector through national strategies like the “Robot+” Action Plan and the 14th Five-Year Plan.

Competitive Landscape

The competitive landscape of the service robotics industry is characterized by continuous innovation and frequent product launches, as companies strive to enhance functionality, autonomy, and sector-specific performance. 

Manufacturers are introducing advanced robotic solutions tailored for healthcare, logistics, and public service applications, while simultaneously integrating emerging technologies such as artificial intelligence and machine learning. This strategic focus on technological differentiation and application versatility is intensifying competition and shaping the evolution of the global market.

• For instance, in March 2025, Hexagon launched a dedicated Robotics division to accelerate autonomous innovation by harnessing its AI, spatial intelligence, and precision measurement expertise. This reflects the market's intensifying innovation-driven competition.

List of Key Companies in Service Robotics Market:

• Intuitive Surgical
• DJI 
• Daifuku Co., Ltd.
• iRobot Corporation
• Kongsberg Precision Cutting Systems
• SoftBank Robotics America, Inc.
• DeLaval
• XAG Co., Ltd.
• LG Electronics
• Blue Ocean Robotics
• Starship Technologies
• Diligent Robotics Inc.
• AMP
• Lely
• Stryker

Recent Developments (Launches/M&A)

• In April 2025, Cartken introduced the Cartken Hauler, a high-capacity, all-terrain autonomous robot engineered for seamless material handling across indoor-outdoor industrial environments, underscoring its strategic expansion beyond last-mile delivery into complex logistics automation across diverse operational settings.
• In January 2025, Symbotic Inc. acquired Walmart’s Advanced Systems and Robotics business, strengthening its strategic partnership to co-develop AI-driven automation solutions that enhance Walmart’s supply chain, accelerating online pickup and delivery capabilities to improve customer convenience and fulfillment efficiency.
• In January 2024, DeLaval introduced VMS Batch Milking, an advanced robotic milking method aimed at enhancing operational efficiency and reducing labor. Building on decades of VMS success, the company reinforces its commitment to dairy innovation and farmer empowerment.