By placing an order with Kings Marketing Services LLC (Kings Research) and making payment (via credit card, wire transfer, or other approved methods), the client confirms acceptance of our Terms & Conditions, Privacy Policy, GDPR Policy, and this Return & Refund Policy. These policies form part of the contractual agreement between Kings Research and the client.
- Final & Non-Refundable Purchases
- All industry reports, market studies, and related deliverables provided in digital format (including PDF, Excel, PPT, or online access) are classified as intangible and irrevocable products.
- Once purchased and delivered, these products are non-returnable and non-refundable. By confirming payment, the client acknowledges and agrees that no cancellations, reversals, chargebacks, or exchanges are permitted.
- Consumer Rights & Waiver
- In jurisdictions where consumer “right of withdrawal” may apply, the client expressly agrees that once the digital product has been delivered or download has begun, they waive any statutory cancellation rights under applicable law.
- Limited Exceptions
Refunds or replacements may be considered only in cases of:
- Duplicate payment due to technical error.
- Failure of delivery within the promised timeline.
- Corrupted or inaccessible file formats (in which case a replacement copy will be provided).
- Taxes & Compliance
- Clients are responsible for any applicable use, sales, VAT, or customs taxes within their respective jurisdiction.
- Support
- For any issues or concerns, please contact our support team at business@kingsresearch.com | +1-888-328-2189 within 7 days of purchase.
- Policy Updates & Disclaimer
- King Research reserves the right to update or modify this Refund & Return Policy at any time without prior notice.
- Clients are encouraged to review the policy periodically to stay informed of any changes.
- Governing Law
- This policy and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the United Arab Emirates and subject to the exclusive jurisdiction of the courts in Dubai.