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GDPR Policy

Last updated: October 2025

Kings Marketing Services LLC (Kings Research) (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

  1. Data Controller

    Kings Research is the Data Controller responsible for the personal data you provide on this website.

    • Data Controller: Kings Research
    • Contact: business@kingsresearch.com
    • Postal Address: 1702, Al Moosa Tower 2, 64, Sheikh Zayed Road, Dubai, UAE
  2. Personal Data We Collect

    We may collect and process the following categories of personal data:

    • Identification & Contact Data: Name, email address, phone number, company details, industry, etc.
    • Transaction Data: purchase records.
    • Research Data: responses to surveys, interviews, opinions, preferences, or market research studies (usually aggregated or anonymized).
    • Website Data: IP address, device identifiers, cookies, browsing activity (for analytics and security).

    We do not collect sensitive personal data unless explicitly provided by you for research purposes. Further, we do not intentionally collect personal data from children under 16 years of age.

  3. Lawful Basis for Processing

    We process your personal data only where lawful, under GDPR Article 6:

    • Consent – when you sign up for newsletters, surveys, or explicitly provide permission.
    • Contract – when processing is necessary to provide purchased services or reports.
    • Legitimate Interest – for improving our services, ensuring IT security and data security, or contacting business professionals relevant to our research.
    • Legal Obligation – to comply with applicable laws (e.g., tax, accounting) or other regulatory requirements.
  4. How We Use Your Data

    Your personal data is used for:

    • Delivering reports, services, and customer support.
    • Conducting market research and analysis.
    • Improving our website, services, and customer experience.
    • Communicating important updates, offers, or regulatory information.
    • Compliance with legal, regulatory, and contractual obligations.

    We do not sell or trade your personal data to third parties.

  5. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

    • Providing our services and fulfilling contractual obligations
    • Complying with legal, regulatory, or accounting requirements
    • Maintaining records for legitimate business purposes

    Specifically:

    • Research/Survey Data: Anonymized or securely deleted after project completion, unless otherwise agreed.
    • Marketing Data: Retained until you withdraw your consent or unsubscribe.
    • Transaction and Contact Data: Retained only as long as necessary for business, legal, or contractual purposes.

    Once personal data is no longer required, it is securely deleted, anonymized, or destroyed in a manner that protects your privacy.

  6. Data Sharing & Third Parties

    We may share data with trusted third parties who act as processors under GDPR:

    • IT hosting and cloud providers.
    • Survey platforms and research partners.
    • Payment processors and accounting providers.

    All third parties are bound by contracts ensuring GDPR compliance and cannot use your data for their own purposes.

    If your personal data is transferred outside the European Union (EU)/ European Economic Area (EEA), we ensure adequate protection in accordance with GDPR, including standard contractual clauses or other lawful safeguards.

  7. Data Subject Rights

    Under GDPR, you have the following rights:

    • Access – request a copy of your personal data.
    • Rectification – correct inaccurate or incomplete data.
    • Erasure (“Right to be Forgotten”) – request deletion of your personal data.
    • Restriction – request limited processing.
    • Portability – request data transfer to another provider.
    • Objection – object to processing, especially for direct marketing or profiling.
    • Withdraw Consent – withdraw consent at any time without affecting past lawful processing.

    We will respond within 1 month of receiving your request (extendable by 2 months for complex cases).

  8. Security of Your Data

    We implement appropriate technical and organizational measures including:

    • Encryption in storage and transit.
    • Access controls, password policies, and 2FA.
    • Employee training on GDPR and data security.
    • Regular audits and incident response procedures.
  9. Automated Decision-Making & Profiling

    We do not conduct automated decision-making that has a legal or significant effect on individuals. Any profiling conducted for research purposes is done solely in an aggregated and anonymized form, ensuring that no individual can be personally identified

  10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

  11. Changes to this Policy

    We may update this Privacy Policy from time to time. Updates will be posted on our website with the “last updated” date. Significant changes will be communicated directly if required by law.

  12. Contact Us

    For questions or to exercise your rights under GDPR, please contact: business@kingsresearch.com

    Headquaters
    1702, Al Moosa Tower 2, 64, Sheikh Zayed Road, Dubai, UAE

Frequently Asked Questions

What specific personal information does Kings Research collect when I sign up or transact?

When you sign up for our services, we ask for personal details including your name, email address, and contact information. When you complete a transaction, the required credentials are securely saved on our servers and systems. This data is only collected with your permission and is used temporarily to enhance your experience and secure the transaction.

Why does Kings Research need to save my personal credentials after a transaction?

Your required credentials are securely saved to facilitate the transaction process and ensure service continuity. This is managed on systems owned and operated by us, with multiple layers of security. This adherence to secure data handling is a core part of our commitment to data protection, reducing risk for both the client and Kings Research.

How do I give or revoke my consent for data processing under GDPR?

We are updating our processes to ensure we can demonstrate affirmative opt-in (with time and date records) for consent. More importantly, we provide a simple method to revoke consent at any time. This fulfills the GDPR requirement for express consent and easy withdrawal, reinforcing your control over your personal data.

How does Kings Research ensure data security, particularly against unauthorized access?

We employ a multi-layered security approach, including strong information security policies and processes. Specific measures include employee training, data encryption (in storage and transit), password policies, one-time passwords, and two-factor authentication systems. We treat your data with the same commitment to protection as our own proprietary market intelligence.

What are my rights as a Data Subject regarding my personal information held by Kings Research?

Your rights are robustly protected under GDPR. These include the right to easier access to your information, the right to be forgotten (erased), the right to correction, the ability to protest (especially against profiling), and the freedom to transfer your data across service providers.

How can Kings Research assist its clients in meeting their own GDPR requirements?

We proactively support clients by ensuring our service offers built-in capabilities for erasure, rectification, transfer, access, and objection to processing personal data. Furthermore, we have updated all data contracts to align with the new GDPR standards. This ensures compliance is a shared responsibility with a clear framework.

Is Kings Research still subject to GDPR regulations even though it is based in Dubai?

Yes. GDPR regulations apply not just to organizations in the EU, but also to those that provide products and services to, or collect and analyze data related to, EU residents, regardless of where the organization is situated. Our commitment to compliance is global and absolute.

What is Kings Research doing to secure data related to third-party disclosures or international transfers?

We are actively upgrading processes and safety precautions to secure, encrypt, and maintain the data's integrity, specifically concerning third-party disclosures and international data transfers. This focus is a core part of our GDPR bracing effort to maintain compliance across global boundaries.

Who is responsible for overseeing GDPR compliance within Kings Research?

We have established a dedicated data privacy team responsible for creating and implementing the roadmap for compliance. This team handles awareness, gap analysis, policy adoption, and continuous development of safeguards, ensuring a high level of data protection across the organization. Clients can raise issues by contacting us at business@kingsresearch.com.

Does Kings Research provide any indemnity or warranty regarding the accuracy of market research data collected through surveys?

No, we collect market data using quantitative approaches, but we cannot be held responsible for any incorrect or misleading information provided by customers or manufacturers in the research and surveys. Our focus is on the rigor of the collection process, not the veracity of the source input.

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