The global intelligent process automation market is expected to grow at a CAGR of 20.61% by 2032. Main drivers for the market growth are government led cost saving initiatives, and increasing demand for automation across industries like BFSI, healthcare, retail and manufacturing.
The Global Intelligent Process Automation (IPA) Market was valued at USD 14.12 billion in 2024 and is expected to grow to USD 63.60 billion by 2032, at a CAGR of 20.61% during the forecast period of 2025–2032.
Enterprises are looking to optimize workflows, reduce operational costs and improve service quality, driving the demand for intelligent process automation. In addition, organizations are adopting AI, machine learning and robotic process automation to accelerate digital transformation, thereby driving market growth.
Trending Now: UK Government Expands AI Use Cases to Boost Public Sector Efficiency
In 2025, the Central Digital and Data Office found over 140 AI use cases in UK central government to reduce admin workload. Some save up to 40% of time drafting policy documents, streamlining operations and improving public services. This shows how government led automation programs are driving the growing demand for IPA solutions globally.
Increasing Automation of IT Operations will Boost Market Growth
IT operations segment hit USD 4.22 billion in 2024 and will grow significantly during the forecast period. IPA is being used to automate system monitoring, incident management and performance optimization which will improve service quality.
IPA integrates machine-learning models and robotic process automation tools to streamline IT workflows, reduce downtime and speed up response times. As more enterprises move to digital infrastructure and cloud platforms, adoption will grow and drive the segment.
Solution Segment to Gain Traction Due to Several Advantages it offers
The solution segment dominated the market in 2024 with a valuation of USD 8.78 billion and is anticipated to maintain its lead throughout the forecast period. The application of IPA solutions brings significant advantages in enabling end-to-end workflow automation, reducing manual errors, and improving overall enterprise efficiency. This not only ensures faster turnaround times but also supports scalability, thereby driving the growth of the intelligent process automation market.
Market Growth Opportunities to Rise as Organizations Shift toward Hyper automation
The shift toward hyper automation is anticipated to be a major driver of growth during the forecast period. Enterprises are moving beyond task-based automation to integrate multiple technologies including AI, robotic process automation and advanced analytics into connected systems that can manage end-to-end workflows.
This will make them more agile, reduce human intervention and more operationally responsive. In June 2024, ABB launched OmniCore, a next gen robotics control platform that will enhance IPA with speed, precision and integration with AI, sensors and cloud computing. Such developments will create opportunities for IPA solutions to drive full digital transformation.
North America Demand to Drive Regional Growth
North America was the largest market in 2024, accounting for 34.09% market share and USD 4.81 billion, and will grow steadily during the forecast period. As companies look to modernize, IPA demand is expected to rise in the coming years. Vendors and technology providers in the region are expanding their automation capabilities through acquisitions and partnerships to strengthen their automation portfolios.
For example, in October 2024, UST acquired the automation business of Information Services Group (ISG) to bolster its position in the intelligent automation market. This acquisition included global expertise in AI, RPA and automation, and enabled UST to deliver end-to-end IPA services. Therefore, IPA demand in North America will grow significantly during the forecast period.
Asia Pacific to Witness Highest Growth
Asia Pacific will grow at a CAGR of 21.73% during the forecast period of 2025–2032. Intelligent process automation market in the region has become a high growth area due to increasing industrial automation and strong manufacturing growth.
Also, adoption of AI, predictive maintenance tools and process optimization platforms will lead to increase in adoption that will ultimately lead to huge growth in the region. For example, in December 2024, Schaeffler AG acquired India-based Dhruva Automation & Controls to expand its presence in Asia-Pacific. This acquisition added Schaeffler’s capabilities in smart automation and predictive analytics and will fuel regional growth.
Competitive Landscape
Developing and deploying integrated automation platforms is the primary strategy adopted by prominent players in the market. Therefore, acquisitions, product launches, and partnerships are expected to contribute to increased global market penetration. Some of the major players operating in the market include:
- Atos SE
- IBM Corporation
- Genpact
- HCL Technologies Limited
- Pegasystems Inc.
- Blue Prism Limited
- Capgemini
- CGI Inc.
- NICE
- Cognizant
- Infobip Ltd.
- Accenture
- Infosys Limited
- Tata Consultancy Services Limited
- Mahindra & Mahindra Ltd.