Kings Research today announced the release of its latest market intelligence study, “Global Hospitality Robots Market: Size, Share, Trends & Forecast 2024–2031.” The report delivers a comprehensive assessment of market dynamics, technological trends, and competitive strategies shaping this fast-evolving sector.
According to Kings Research, the global hospitality robots market was valued at USD 442.6 million in 2024 and is projected to hit USD 1,724.8 million by 2031, expanding at a CAGR of 21.45% over the forecast period. Hotels, restaurants, and travel operators are increasingly deploying advanced robotics to enhance guest experiences, streamline operations, and reduce costs.
Hospitality robots are automated machines designed to perform tasks such as guest check-in, food and beverage delivery, cleaning, and security. Powered by AI, machine learning, IoT, and computer vision, these robots improve service speed, operational efficiency, and customer satisfaction. From service and concierge robots to delivery and cleaning units, their roles continue to expand across hotels, bars, restaurants, and the broader travel and tourism sector.
Kings Research identifies several growth accelerators reshaping the industry:
- Rising Demand for Contactless Services
Post-pandemic guest expectations emphasize hygiene and minimal human contact. Autonomous robots now handle room deliveries, check-ins, and cleaning with reduced physical interaction. According to the International Federation of Robotics (IFR), sales of professional service robots increased by 30% worldwide in 2023. (Source: ifr.org)
- AI-Driven Personalization & Smart Rooms
Hotels leverage big data and AI to tailor recommendations for dining, activities, and room preferences. IoT-enabled smart rooms allow guests to control lighting, temperature, and entertainment from mobile devices, creating highly individualized experiences.
- Robotics-as-a-Service (RaaS) Business Model
High upfront costs have historically limited adoption. The RaaS model enables operators to lease robots and pay based on usage, dramatically lowering initial investment barriers and supporting scalable deployments.
- Eco-Friendly & Energy-Efficient Robotics
Manufacturers are developing robots with recyclable materials and energy-saving systems. Precision cleaning robots reduce chemical use, supporting sustainability goals and appealing to environmentally conscious travelers.
For hotels, resorts, restaurants, and tourism operators, hospitality robots offer
- Operational Efficiency: 24/7 service delivery, reduced labor costs, and consistent quality.
- Enhanced Guest Experience: Personalized, contactless interactions that raise satisfaction and loyalty.
- Brand Differentiation: Cutting-edge technology provides a competitive edge in an industry where guest experience drives occupancy and revenue.
Regional Outlook
- North America: Held 36.16% of global revenue (USD 134.9 million) in 2023, supported by early adoption of AI and IoT and significant investments in hospitality infrastructure. Strategic partnerships, such as the 2024 collaboration between Flagship Facility Services and SoftBank Robotics America.
- Asia-Pacific: Projected to grow at a 22.72% CAGR, driven by rapid urbanization, rising disposable incomes, and government initiatives promoting smart tourism and technological innovation. Strong regional manufacturing capabilities also lower production costs and accelerate innovation.
- Europe, Latin America, Middle East & Africa: Experiencing steady growth as hotels and restaurants implement robotic solutions to meet evolving guest expectations and labor efficiency goals.
Competitive Landscape
The market remains fragmented with global and regional players focusing on R&D, product innovation, and strategic partnerships. Key companies include Relay Robotics, Inc., RobotLAB Inc., LG Electronics, SoftBank Robotics America, Inc., Knightscope, Inc., and Bear Robotics, Inc.
The full Kings Research report offers detailed segmentation by type, end user, sales channel, and region, along with competitive benchmarking and comprehensive forecasts. To request a sample or access the complete report, please visit https://www.kingsresearch.com/hospitality-robots-market-767.
About Kings Research
Kings Research is a global provider of syndicated research reports and consulting services, helping organizations navigate emerging markets, assess opportunities, and make informed business decisions.
All market data are sourced from Kings Research proprietary analysis, validated against credible public sources such as the International Federation of Robotics (www.ifr.org) and Robotics Industries Association (www.automate.org).