Robotics as a Service Market

Market Definition

Robotics as a Service is a business model where robotic devices are offered as a service through leasing or subscription arrangements. It enables users to access robotic solutions without purchasing or maintaining the hardware. The market includes various segments based on the type of robot, such as professional service robots and personal service robots.

It addresses several applications, including material handling, inspection and monitoring, assembly and manufacturing, and cleaning and maintenance. The market serves multiple industries, including manufacturing, logistics and warehousing, healthcare and hospitality, aerospace and defense, and food and beverage.

Robotics as a Service Market Overview

The global robotics as a service market size was valued at USD 1,895.1 million in 2024 and is projected to grow from USD 2,183.8 million in 2025 to USD 6,686.0 million by 2032, exhibiting a CAGR of 17.33% during the forecast period. 

The market growth is attributed to the growing demand for robots to address labor shortages across key industries such as manufacturing, logistics, and healthcare. The use of advanced technologies in catering and retail industries, including AI integration and customer engagement features, is expanding the scope of service robots in public-facing environments.

Major companies operating in the robotics as a service industry are Vecna Robotics, Formic Technologies Inc., inVia Robotics, Inc., Sanbot Innovation Technology., Ltd., KUKA AG, Boston Dynamics, Locus Robotics, Agility Robotics, ABB, RobotLab Inc., GreyOrange, Rapyuta Robotics, Pudu Technology Inc., FANUC CORPORATION, and Knightscope, Inc.

Companies are increasingly adopting robotics as a service to automate warehouse operations and improve supply chain efficiency. Service robots are being deployed for tasks such as picking, sorting, packing, and inventory management, reducing reliance on manual labor and minimizing errors. 

The flexibility of subscription-based robotics allows manufacturers to scale operations based on demand fluctuations while maintaining operational continuity. This shift is streamlining warehouse workflows and supporting just-in-time delivery models across distribution networks. 

• In September 2024, GXO Logistics, Inc. and Reflex Robotics entered a partnership through a Robots-as-a-Service (RaaS) agreement to pilot Reflex’s general-purpose humanoid robot in live warehouse operations. The collaboration aims to develop and deploy autonomous robotic applications for tasks such as tote transfers and product picking. 

Key Highlights:

1. The robotics as a service industry size was valued at USD 1,895.1 million in 2024.
2. The market is projected to grow at a CAGR of 17.33% from 2025 to 2032.
3. North America held a market share of 36.32% in 2024, with a valuation of USD 688.3 million.
4. The professional service robots segment garnered USD 1,107.5 million in revenue in 2024.
5. The material handling segment is expected to reach USD 2,394.6 million by 2032.
6. The manufacturing segment is expected to reach USD 2,219.8 million by 2032.
7. The market in Asia Pacific is anticipated to grow at a CAGR of 19.19% during the forecast period.

Market Driver

Growing Demand for Robots to Address Labor Shortages

The robotics as a service market is driven by the growing demand for robots to address labor shortages across key industries. Sectors such as manufacturing, logistics, and healthcare find it difficult to maintain a stable workforce, due to aging populations, high employee turnover, and rising operational costs. 

Organizations are adopting service-based robotic solutions that automate routine and repetitive tasks without requiring long-term staffing commitments. These autonomous systems help maintain productivity, ensure operational continuity, and support human workers by filling critical labor gaps. This shift toward the adoption of robotics as a strategic workforce solution continues to drive the market.

• In October 2024, United Robotics Group launched its new uLog, uClean, and uServe robot series to address labor shortages and operational challenges in sectors such as logistics, cleaning, and services. The launch aims to support industries facing workforce constraints, safety concerns, and demographic shifts across the European market.

Market Challenge

High Integration and Maintenance Costs

A major challenge in the robotics as a service market is the high cost of system integration and ongoing maintenance. Many businesses face operational barriers when adapting existing infrastructure to accommodate autonomous robotic solutions. These costs reduce the appeal of service-based models, particularly for small and medium enterprises with limited budgets. 

The challenge also extends to the need for skilled technical support, which adds to the total cost of ownership. Providers are offering standardized deployment frameworks, modular systems, and bundled service packages that include installation, updates, and technical assistance. These solutions help reduce complexity and make adoption more accessible across industries.

Market Trend

Advanced Technologies for Catering and Retail Industries

The robotics as a service market is registering a shift toward the integration of advanced technologies such as AI, enhanced safety systems, and marketing capabilities. These innovations are enabling service robots to operate more intelligently and interact more effectively with their environment and human counterparts. 

AI supports real-time decision-making and autonomous task execution, while improved safety features facilitate safe collaboration in mixed workspaces. Robots equipped with marketing functions are being used in public-facing roles to enhance customer engagement. This shift is broadening the application of robotics as a service across catering and retail industries.

• In April 2024, Pudu Robotics launched BellaBot Pro, the next-generation smart service robot designed for catering and retail applications. The robot features enhanced AI, marketing capabilities and, safety, including personalized voice interactions, dish recognition, and a new 18.5-inch advertising screen for dynamic promotional displays.

Robotics as a Service Market Report Snapshot

Segmentation	Details
By Type	Professional Service Robots (Industrial Robots, Commercial Service Robots), Personal Service Robots
By Application	Material Handling, Inspection & Monitoring, Assembly & Manufacturing, Cleaning & Maintenance, Others
By End User Industry	Manufacturing, Logistics & Warehousing, Healthcare & Hospitality, Aerospace & Defense, Food & Beverage, Others
By Region	North America: U.S., Canada, Mexico
	Europe: France, UK, Spain, Germany, Italy, Russia, Rest of Europe
	Asia-Pacific: China, Japan, India, Australia, ASEAN, South Korea, Rest of Asia-Pacific
	Middle East & Africa: Turkey, U.A.E., Saudi Arabia, South Africa, Rest of Middle East & Africa
	South America: Brazil, Argentina, Rest of South America

Market Segmentation:

• By Type (Professional Service Robots (Industrial Robots, Commercial Service Robots), and Personal Service Robots): The professional service robots segment earned USD 1,107.5 million in 2024, due to the growing deployment across industrial and commercial environments for tasks such as assembly, inspection, and logistics support. 
• By Application (Material Handling, Inspection & Monitoring, Assembly & Manufacturing, Cleaning & Maintenance, and Others): The material handling segment held 37.39% share of the market in 2024, due to the rising use of robots in warehouses and production lines to improve efficiency and reduce labor costs.
• By End User Industry (Manufacturing, Logistics & Warehousing, Healthcare & Hospitality, Aerospace & Defense, Food & Beverage, and Others): The manufacturing segment is projected to reach USD 2,219.8 million by 2032, owing to the increased demand for flexible automation, reduced capital expenditure, and the need to maintain operational continuity in dynamic production environments.

Robotics as a Service Market Regional Analysis

Based on region, the market has been classified into North America, Europe, Asia Pacific, Middle East & Africa, and South America.

North America robotics as a service market share stood at around 36.32% in 2024, with a valuation of USD 688.3 million. The dominance is attributed to the presence of leading robotics and automation companies across the U.S., and Canada, combined with high technology adoption rates across industries. 

Enterprises in sectors such as manufacturing, logistics, and healthcare have increasingly turned to robotics as a service to reduce upfront capital costs and address labor shortages. Additionally, well-established cloud infrastructure and favorable regulatory frameworks have supported the deployment of robotics through service models, contributing to market dominance across the region.

The robotics as a service industry in Asia Pacific is poised to grow at a significant CAGR of 19.19% over the forecast period. The market growth is attributed to the prevalence of industrial robots in the region, especially in China, Japan, and South Korea, which are global leaders in robot manufacturing and deployment. 

The strong integration of robotics in factory operations, combined with government initiatives promoting smart manufacturing and Industry 4.0, has created a favorable environment for the adoption of robotics as a service. Companies in the region are leveraging the service model to scale automation more affordably and flexibly, which supports the market expansion.

• In September 2024, the International Federation of Robotics reported a record 435,299 industrial robots operating in Japan’s factories, marking a 5% year-on-year increase. The World Robotics report also noted 46,106 new robot installations in 2023, highlighting Japan’s continued leadership in factory automation.

Regulatory Frameworks

• In the U.S, robotics as a service is regulated by the Occupational Safety and Health Administration (OSHA), which enforces workplace safety standards, and by the American National Standards Institute (ANSI) in collaboration with the Robotic Industries Association (RIA). These organizations adopt international standards such as ISO 10218 and ISO/TS 15066 to ensure safe design, integration, and use of industrial & collaborative robots.
• In Europe, robotics as a service is regulated under the Machinery Regulation (EU) 2023/1230, which sets essential health and safety requirements for machinery, including service robots.
• In Japan, the Industrial Safety and Health Act, enforced by the Ministry of Health, Labour and Welfare, governs the safe deployment of robotics in the workplace. The law mandates risk assessments, system certification, and regular inspections for robotic equipment.

Competitive Landscape

Key players in the robotics as a service industry are focusing on delivering autonomous solutions to complement the existing workforce and enhance operational efficiency. Companies are investing in the development of AI-powered service robots that can perform repetitive, labor-intensive tasks with minimal human intervention. 

These solutions are designed to support human workers in logistics, manufacturing, healthcare, and facility management by increasing productivity and reducing manual workload. Strategic initiatives include expanding cloud-based platforms that enable remote monitoring, control, and deployment of robotic systems. 

Players are also forming partnerships with software developers and automation service providers to integrate ML, computer vision, and real-time analytics into their offerings. Several companies are launching new divisions focused exclusively on service robotics and autonomous operations to strengthen their market position. These divisions aim to accelerate product development, streamline integration with enterprise systems, and support clients with end-to-end deployment services.

• In March 2025, Hexagon launched a dedicated robotics division to advance next-generation autonomy by leveraging its expertise in spatial intelligence, AI, and measurement technologies. The new division aims to deliver autonomous solutions to address workforce challenges across key industrial sectors, including manufacturing, automotive, energy, and logistics.

List of Key Companies in Robotics as a Service Market:

• Vecna Robotics
• Formic Technologies Inc.
• inVia Robotics, Inc.
• Sanbot Innovation Technology., Ltd.
• KUKA AG
• Boston Dynamics
• Locus Robotics
• Agility Robotics
• ABB
• RobotLab Inc.
• GreyOrange
• Rapyuta Robotics
• Pudu Technology Inc.
• FANUC CORPORATION
• Knightscope, Inc.

Recent Developments (Product Launch)

• In July 2024, Rapyuta Robotics Inc. launched its Automated Storage and Retrieval System (Rapyuta ASRS) in the U.S. market to support scalable and efficient warehouse automation. Developed to address labor shortages, rising costs, and the demand for rapid order processing, Rapyuta ASRS offers seamless integration into existing warehouse operations, enabling adaptable and cost-effective automation solutions for U.S. logistics providers.